FAQ
Commercial roofing, answered straight
What owners, boards, facilities directors and property managers ask before they sign.
Have a question not listed here? Call (201) 267-3000 or request an assessment.
01How do I know whether my roof needs replacing or just repairs?+
A roof is a system, not just a membrane, so it takes an inspection: age, condition, how much of the insulation is wet, how the drains and details were built. Our owner inspects commercial roofs personally, with an infrared scan where it matters, and puts the recommendation in writing. Four out of five roofs we are asked to replace do not need it.
02What types of commercial buildings do you work on?+
Warehouses, factories and plants; schools, universities, hospitals and municipal buildings; churches and synagogues; condominium, co-op and apartment buildings; strip malls, restaurants, hotels and franchises; and whole portfolios for property managers. Each has its own page above with the way we schedule and document the work for it.
03Will the work disrupt our operations, classes, services or tenants?+
A restoration needs no tear-off, so the roof stays closed, the noise stays low and no old roofing comes down through your building. Work is phased around your hours, and when a shift, a school day or a service cannot be disturbed at all, we work nights, weekends or holidays.
04How does the "beat any written estimate" guarantee work?+
Bring a written proposal from another licensed and insured contractor for the same product, system type, warranty length and service agreement, and we beat it. It has to be a like-for-like comparison; a thinner coating or a shorter warranty is not the same roof.
05What warranties come with the work?+
Restoration systems carry manufacturer warranties of 20 to 50 years depending on the package. Full replacements carry 15- to 40-year material warranties and up to 20 years of workmanship warranty depending on the package. Emergency repairs carry a 1-year workmanship warranty. Your proposal states the manufacturer and the workmanship warranty separately.
06Do you offer maintenance plans?+
Yes: quarterly, semi-annual or annual visits at a set fee, with penetrations, flashings, drains, sealants and coatings checked and fixed on a schedule and a written photo report after each visit. A plan keeps the manufacturer's warranty valid and, for a managed portfolio, gives every building its own file.
07Are you licensed and insured for large projects, and how far do you travel?+
Licensed and insured as a roofer in New Jersey, with additional coverage for projects that cost into the millions. We cover all of New Jersey for commercial work and, depending on size and scope, Pennsylvania, Connecticut, Delaware, Maryland and Massachusetts. If a permit is needed we obtain it and you reimburse the fee.
08Can you help with a storm claim or an insurance inspection?+
Yes. We make the roof watertight first, document the damage with photos and a written report, and meet the adjuster on the roof so the claim reflects what is actually there.