FAQ
Commercial and industrial roofing, answered straight
What owners, plant managers and facilities directors ask before they sign.
Have a question not listed here? Call (201) 267-3000 or request an estimate.
01How do I know whether my roof needs replacing or just repairs?+
A roof is a system, not just a membrane, so it takes an inspection: age, condition, how much of the insulation is wet, how the drains and details were built. Our owner inspects commercial roofs personally, with an infrared scan where it matters, and puts the recommendation in writing. Four out of five roofs we are asked to replace do not need it.
02How big a roof can you handle?+
One hundred thousand square feet and up; we have done it. High-stakes buildings too: hospitals, emergency-response facilities, pharmaceutical plants. The crew, the insurance and the logistics are sized to the project, including jobs that run into the millions.
03Will the work disrupt production?+
A restoration needs no tear-off, so the roof stays closed, the noise stays low and the thousands of pounds of old roofing never come down through your building. Work is phased around your shifts and deliveries, and when a shift cannot be disturbed at all we work nights, weekends or holidays.
04How does the "beat any written estimate" guarantee work?+
Bring a written proposal from another licensed and insured contractor for the same product, system type, warranty length and service agreement, and we beat it. It has to be a like-for-like comparison; a thinner coating or a shorter warranty is not the same roof.
05How long does a commercial restoration or replacement take?+
We give a timeline after we have seen the roof: size, penetrations and weather decide it. Larger commercial roofs typically run two to three weeks in phases. We finish on time and on budget 96% of the time, and you hear about the exceptions the day they are found.
06What warranties come with the work?+
Restoration systems carry manufacturer warranties of 20 to 50 years depending on the package. Full replacements carry 15- to 40-year material warranties and up to 20 years of workmanship warranty depending on the package. Emergency repairs carry a 1-year workmanship warranty. Your proposal states the manufacturer and the workmanship warranty separately.
07Are you licensed and insured for large projects?+
Yes: licensed and insured as a roofer in New Jersey, with additional coverage for projects that cost into the millions. If a permit is needed we obtain it and you reimburse the fee.
08How far will you travel for a large project?+
All of New Jersey for commercial and industrial work. Depending on size and scope, also Pennsylvania, Connecticut, Delaware, Maryland and Massachusetts.
09What should I look for in a commercial roofer?+
Licensed and insured to the value of the project first. Then a track record with roofs like yours, at least twenty years in business, clear answers on scope, cost and timeline, and references you can call. If any of that is evasive, keep looking.